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  • GUESS WHAT? NO UPGRADE FOR YOU

    Are you a DEXT or BACKFLIP user from Europe or Latin America, or a MILESTONE user from the latter?

    Motorola decided to ignore its previous schedule for upgrading Android OS for several products, and left you now with an obsolete product.

    In case this decision is based on to the poor sales volume of the products, like in some countries, you are this way paying for the Company's incompetence.

    Along with the carriers, by postponing the announcement, the company assured the continued sales of products powered by an obsolete OS.

  • YOU DON'T MATTER

    Are you European?

    Are you from Latin America?

    Then the company seems to consider you a second or third class customer.

    This is the message they are sending:

    Either you DON'T Matter, or they DON´T EVEN CARE about you.

  • DON'T FORGET YOUR CARRIER

    Carriers have been part of the decision making process, and must also be held responsible for this.

    Don't you feel like giving them a little call?

  • WILL YOU TAKE THE CHANCE?

    Curiously the announcement of "no Android upgrade for you" came just before the launch of Droid 2.

    Now that you phone is obsolete, would you buy this brand new, presumably great product with the fully updated OS?

    Wait a minute: For how long will your OS be up to date?

    What makes you think that they won't let you down AGAIN?

    Still feel like buying it?

THE SHORT VERSION:

REGION

MODEL

HENCE

BACKFLIP

DEXT

MILESTONE

EUROPE

No Android 2.1 for you

No Android 2.1 for you

Lucky you! You get "Froyo" 2.2

You don't matter

LATIN AMERICA

No Android 2.1 for you

No Android 2.1 for you

No Android 2.2 for you

They don't even care

YOU ARE NOT ALONE:

Let's get together. It would be great to estimate how many users have been neglected from each region. Please keep this clean, as this information is just a tool for all of us.

Please only answer if you are affected by this behaviour, meaning you own a DEXT, a BACKFLIP, or a MILESTONE (The latter only fror Latin America).

Which phone model do you own?

 

SHARE THE "LOVE"

 

DOING SOMETHING ABOUT IT?

What are you going to do about this?

Do you think that just sitting here sharing frustrations will change something?

Several countries have decent customer rights laws, which may provide you with tools and strenght to stop this abuse.

Do you have any tips? We'd all love to hear about it. Just remember, KEEP IT LEGAL.

Meanwhile, you could ask these guys for an answer:

 

Twitter:

@motomobile @motorola_mx @motodev @motorola_ve @motorola_la@motorola_br @motorolaES @motorolaCOL @Motorola_AR

 

Facebook:

MOTOROLA EUROPE: http://www.facebook.com/motorolaeurope

MOTOROLA ESPAÑA: http://www.facebook.com/motorola.es

MOTOROLA MEXICO: http://www.facebook.com/MotorolaMex

MOTOROLA BRASIL: http://www.facebook.com/MotorolaBrasil

MOTOROLA VENEZUELA: http://www.facebook.com/MotorolaVen

MOTOROLA LATIN AMERICA: http://www.facebook.com/MotorolaLatinoamerica

MOTOROLA DEXT: http://www.facebook.com/pages/Motorola-Dext-Cliq

Please feel free to suggest more contacts in the comments.

 

OR JUST GIVE THEM A CALL:

EUROPE

LATIN AMERICA

Czech Republic

Telephone: +420 2 2185 2101

Denmark

Telephone: +45 4348 8000

France

Telephone: +33 1 69 35 77 00

Germany

Telephone: +49 06126 9576 0

Italy

Telephone: +39 02522071

Norway

Telephone: +47 21520231

Spain

Telephone: +34 91 400 2280

Sweden

Telephone: +46 87348800

Switzerland

Telephone: +41 017383737

United Kingdom

Telephone: +44 1256 790 7900

Argentina

Telephone: +54 11 4317 5300

Brazil

Telephone: +55 11 3847 6686

México

Telephone: +52 (55) 5257-6700
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